Help Desk Call Center Specialist (IT Division)

Due to business development needs Credit Europe Bank is looking for Help Desk Call Center Specialist (IT Division)

Requirements to candidates:
•Basic Windows XP Administration
•Ticketing System
•Basic Networking
•Expert knowledge of Outlook and Office
•Spoken English

Core job responsibilities:
•Responding IT Help Desk incoming calls
•Analyzing and understanding employee IT problems
•Responding the first level IT problem
•Creating tickets for second level problems
•Request management: taking care the open tickets, informing employees, requesting latest state from administrators.

We offer:
• highly competitive salary;
• medical insurance;
• trainings;
• 100% compliance to the labor legislation;
• 100% confidentiality of all received information;
• work within friendly multinational team with real career growth opportunity!