Customer Success Manager (English language)

Synchronic is an outsourcing IT company that implements the full cycle of online project realization, from the idea stage to the promotion of the finished product.

We are looking for an active and ambitiousCustomer Success Manager (English language) ready to join our team.

Hard-skills:

• Proficiency in English at the B2 / C1 level;
• Experience in communicating with native speakers;
• Ability to conduct business correspondence in English;
• Advanced PC user skills.

Soft — skills:

• Strong time management and responsibility;
• Excellent communication skills and adaptability;
• Goal-oriented mindset.

Daily tasks:

• Engaging with active clients via phone and email;
• Providing consultation, supporting and consulting fostering long-term relationships with existing users;
• Liaising and transferring information to other departments.

What do we offer?

• Paid corporate training, vacation and sick leave;
• Working hours: Tuesday to Saturday; 12:00 — 21:00 (with a 45-minute lunch break and 15-minute breaks).
• Competitive salary, including a bonus structure.
• You will join a young and friendly team where a favorable atmosphere of cooperation and support prevails.

If you want to become part of our team, respond to the vacancy or send your resume to Telegram (@HR_Sofiia_S) with the tag «Customer Success Manager «.