Sergey

SERGEY
GLUSHKOV
LOGISTICS
OPERATIONAL MANAGER

PERSONAL PROFILE
CONTACT
Hi there! My name is Sergey and I recently graduated with a B.A. degree in
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Finance from the NaUKMA. I have about 3 years of advanced experience in
the logistics industry, having worked for 3PL as a Logistics Services
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professional. During my tenure there, I successfully managed the status of
Kyiv, Ukraine
thousands loads, ensuring accurate and timely delivery of time-sensitive
freight and collaborated with hundreds of carriers from the U.S. As a highly
LinkedIn
motivated person with strong management, and communication skills, I am
pursue a career in logistics transportation company. With a keen eye for detail
and a dedication to achieving excellence in all that I do, I am confident that I
can contribute to the success of any team.
TECHNICAL
SKILLS EDUCATION
MS Office Bachelors degree, Finance, Banking and
CRM Systems (Descartes Insurance,
Aljex, Airtable) National University of Kyiv-Mohyla Academy
Kyiv, Ukraine
Tracking application Sep 2018 –June 2022

EXPERTISE WORK EXPERIENCE
Logistics services Dispatcher, Supervisor Nicholasville, Kentucky
Operational Manager Shram Logistics Solutions Jun 2021 – Apr 2024

Competitive market research
Handled shipment tracking, calls/emails with carriers about shipment
Sales
status (ref temperatures, equipment etc.);
Collaborated with customer cross-functional teams to provide effective
LANGUAGES
solutions for customer needs and promptly resolve issues.

Ukrainian Maintained meticulous records, including time/date stamps, seal numbers,

Russian and specific customer notes.

English Overseeing and managing daily operations and ensuring the efficient
transportation and delivery of goods interacting with various company
SOFT SKILLS departments.

Identify and implement process improvements to streamline operations
Supervising
and reduce lead times.
Quick learner
Effectively managed multiple email inboxes while simultaneously liaising
Adaptability
and setting up prospect calls with carriers.
Multi-Tasking
Initiated proactive "check calls" of shipment at every stage of pick-ups and
Communication deliveries, maintaining constant communication to optimize service
Time-Management efficiency.