Program Operations Manager

Hello!

We are looking for a proactive Program Operations Manager for one of our directions. If you are a true Problem solver and a Leader who leads by example — this vacancy is for you!

We expect that you:

• have experience in Team management and leading a team of 5+ people for at least 2 years (managed workload, influenced reviews, hiring, and firing)
• know English at an Upper-Intermediate+ level
• have experience working with clients, can resolve contentious project issues and collaboration with the client and team
• consider yourself a multitasking person

It would be great if you:

• have experience in the IT field
• have worked with foreign clients before
• have experience in upselling services

What you will need to do:

• organize the work of the software testing team: communication within the team, assisting in the adaptation of new members, controlling the execution of development plans
• manage software testing projects: coordinate Project Managers of these projects, control deadlines and quality of project execution
• communicate with Sales managers from the moment of receiving an incoming lead to the project start: participate in PreSale meetings, organize the preparation of a new project estimate and its pilot launch and contract signing
• support collaboration with the client after project completion
• maintain project and technical documentation, reporting

What we offer:

• collaboration with a stable company with established processes and a positive atmosphere
• experience in managing projects of various levels of complexity, methodologies, and approaches
• flexible cooperation format: start between 8:00 to 11:00, end — from 17:00 to 20:00
• a corporate library for self-development — 100% compensation for sick leave, 18 working days off
• a developed corporate culture, system of social assistance, and a wide loyalty program

Become part of our team! Send your resume!